If you do not receive the verification code via email, follow these steps:
- Check the email address. Ensure that the email address you entered is correct. If it is misspelled, click in the field and correct it.
- Check your spam folder. Sometimes emails can end up in your spam or junk folder.
- Add Kivra as an approved sender. To prevent our messages from being blocked, add noreply@notifications.kivra.com as a trusted sender in your contacts.
If the problem persists
If you still haven't received the code after trying the steps above, please contact us via our contact form. You can find it here.